Your Privacy Choices & Rights

1. Your Choices

You have control over your data and can make decisions about how it’s used:

• Marketing Preferences: If you wish to stop receiving marketing communications, you can modify your preferences in your account settings, follow the unsubscribe instructions in emails, or contact us directly to assist you with this request.
• Cookies & Tracking: You have the option to opt out of the use of cookies and tracking tools. This can be done by updating your preferences in the cookie management tool available on our websites and apps. Please refer to our Cookie Policy for more details.
• Location & Notifications: If you’d like to opt out of location tracking or push notifications, you can change these settings on your device. For web push notifications, you can disable them through your browser settings.

2. Your Rights

As a global company, your privacy rights depend on your location and the applicable laws. Different countries have different regulations such as:

• GDPR (General Data Protection Regulation) in Europe
• LGPD (Lei Geral de Proteção de Dados) in Brazil
• CCPA (California Consumer Privacy Act) in the United States

Depending on the law applicable in your region, you may have the right to access, correct, or delete your personal information. These rights are designed to give you more control over how your data is managed and protected.

3. Data Retention & Security

We retain your personal information based on specific criteria to ensure the smooth operation of your account and the services we provide:

• Retention Period: Your information is retained as long as your account remains active. If you request account deletion or if your account shows seven years of inactivity, your data will be deleted within 90 days (or according to your local law’s requirements).
• Services You’ve Requested: If you’ve made purchases or signed up for services, your data will be kept to ensure that we can complete these transactions. For example, we retain information about your ticket purchases to allow you to access your tickets and receive event recommendations.
• Legal Requirements: In some cases, such as for accounting or tax purposes, we may need to retain certain data even after you delete your account.
• Security Measures: We maintain strong security protocols to protect your information from fraud and cyber threats. Additionally, when we transfer data, we do so with safeguards in place, using tools like Standard Contractual Clauses or Binding Corporate Rules to ensure that your data is handled with the highest privacy standards.